Contacts/Forms  Contacts 2026 - Landing Page |
February 2, 2026 |
Who to Contact - 2026
Benefit Partners |
| Medical |
Anthem Blue Cross Blue Shield |
(833) 952-2042 |
anthem.com |
| CIGNA International |
US: (800) 441-2668
Outside US: (302) 797-3100
|
cignanenvoy.com |
| Kaiser (Hawaii HMO) |
(800) 966-5955 |
kaiserpermanente.org |
| Prescription Drugs (traditional) |
Capital Rx |
(833) 599-1016 |
capitalrx.com |
| Prescription Drugs (high-cost/specialty) |
Archimedes |
(888) 504-5563 |
archimedesrx.com |
| Health Savings Account (HSA) |
Optum Bank |
(866) 234-8913 |
optumbank.com (#199947) |
| Health Reimbursement Account (HRA) |
Anthem BCBS |
(833) 952-2042 |
anthem.com |
| Anthem Wellness Rewards |
Anthem BCBS |
(833) 952-2042 |
anthem.com |
| Dental |
MetLife |
(800) 474-7371 |
metlife.com/mybenefits |
| Vision |
Anthem Blue View Vision |
(877) 254-9443 |
anthem.com |
| Life and AD&D |
The Hartford |
(888) 563-1124 |
thehartford.com/mybenefits |
| Leaves & Short-Term Disability |
The Hartford |
(888) 301-5615 |
thehartford.com/mybenefits |
| Long-Term Disability |
The Hartford |
(888) 301-5615 |
thehartford.com/mybenefits |
| Business Travel Accident Insurance |
The Hartford |
(888) 563-1124 |
|
| Travel Assistance |
The Hartford |
U.S. & Canada: (866) 311-1559
Outside US: (240) 330-1359 |
email: assist@lmglobal.com |
| Group Legal Insurance |
MetLife Legal Plans |
(833) 214-4172 |
info.legalplans.com (code: 1500240) |
AGBenefits Service Center (877) 213-6240
Monday - Friday 9:00 am - 6:00 pm ET
Call the AGBenefits Service Center for assistance with the following: |
| Enrollment & Eligibility |
AGBenefits Service Center |
(877) 213-6240 |
AGBenefits.com |
| COBRA |
| Flexible Spending Account (FSA) |
| Life Insurance (New Claims) |
| Other Providers |
| 401(k) Retirement Savings Plan |
Vanguard |
(800) 523-1188 |
vanguard.com; (800) 523-1188;
Plan #091997 |
| Employee Assistance Program (EAP) |
Health Advocate |
(877) 240-6863 |
members.healthadvocate.com |
| Gibson Retirement Plan |
Gibson Greetings Service Center
Administrator USI Consulting Group |
(833) 327-1082 |
|
Retiree Adminstration and Billing
Healthcare
Life / AD&D |
The Center for Benefits Management
Administrator American Greetings Retiree Benefits |
(833) 615-1190
(844) 796-3621 |
|
Escalated Issues
Associates who need additional assistance after contacting AGBenefits Advisor, Service Providers or who would like to share feedback on the American Greetings plans, contact:
AG Benefits Dept.
(800) 321-3040 Ext. 4192
hrservices@amgreetings.com
