Contacts/Forms  Contacts 2025 - Landing page |
February 2, 2026 |
Who to Contact
AGBenefits Advisor (800) 397-9249
Monday - Friday 8:00 am - 11:00 pm ET
Call AGBenefits Advisor for assistance with the benefit programs listed below:
|
| Medical |
UnitedHealthcare (UHC) |
myuhc.com |
| Cigna International |
cignanenvoy.com |
| Kaiser (Hawaii HMO) |
kaiserpermanente.org |
| Prescription Drugs |
UHC OptumRx |
myuhc.com |
| Health Savings Account (HSA) |
Optum Bank |
optumbank.com (#199947) |
Flexible Spending Account (FSA)
|
MyChoice Accounts |
AGBenefits.com |
| Dental |
MetLife |
metlife.com/mybenefits |
| Vision |
EyeMed |
eyemed.com |
| Life and AD&D |
MetLife |
metlife.com/mybenefits |
| Leaves & Short-Term Disability |
The Hartford |
thehartford.com/mybenefits |
| Long-Term Disability |
The Hartford |
thehartford.com/mybenefits |
| Business Travel Accident Insurance |
MetLife |
metlife.com/mybenefits |
| Travel Assistance |
Webcorp |
metlife.com/travelassist
login: axa / password: travelassist |
| Group Legal Insurance |
MetLife Legal Plans |
legalplans.com |
| Wellness Programs |
American Greetings |
AGBenefits.com |
AGBenefits Service Center (877) 213-6240
Monday - Friday 9:00 am - 6:00 pm ET
Call the AGBenefits Service Center for assistance with the following: |
| Enrollment & Eligibility |
|
AGBenefits.com |
| COBRA |
|
| Life Insurance (New Claims) |
|
| Other Providers |
| 401(k) Retirement Savings Plan |
Vanguard |
vanguard.com; (800) 523-1188;
Plan #091997 |
| Employee Assistance Program (EAP) |
Health Advocate |
(877) 240-6863; answers@healthadvocate.com |
| Gibson Retirement Plan |
Gibson Greetings Service Center
Administrator USI Consulting Group |
(833) 327-1082 |
Retiree Administration and Billing
-Healthcare
-Life / AD&D |
The Center for Benefits Management
Administrator American Greetings Retiree Benefits
|
(833) 615-1190
(844) 796-3621 |
| Long-Term Disability (claims prior to 12/1/2025) |
MetLife |
metlife.com/mybenefits |
Escalated Issues
Associates who need additional assistance after contacting AGBenefits Advisor, Service Providers or who would like to share feedback on the American Greetings plans, contact:
AG Benefits Dept.
(800) 321-3040 Ext. 4192
hrservices@amgreetings.com
